Returns & Exchanges
At To You From Steph, we want you to love every piece in your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in their original condition and packaging.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the items in their original boxes, ensuring all protective padding is included to prevent damage during transit.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing